Request received | GASTER control®

Request received

Thank you — your message has reached us.

We have received your contact request. Our team will reach out within 48 to 72 hours for an initial informational exchange.

What happens next

The next steps in your journey

Your interest in GASTER control® matters to us. Here is what to expect over the coming days, depending on the availability of the device in your country.

1
Review of your request

Our team reviews your situation and your country of residence to identify the most relevant pathway for you.

2
First contact

Within 48 to 72 hours, you receive a call or email — either from our team directly, or from our local distribution partner where one is in place.

3
Informational exchange

An initial conversation to introduce the device, understand your situation, and identify whether a clinical pathway is relevant for you.

Timeline

Within 48 to 72 hours. If you have not heard from us by then, please check your spam folder, then feel free to reach out directly via the email address at the bottom of this page.

Need to reach us sooner?

A question that cannot wait?

For urgent inquiries or if you need to update the information you have shared, you can reach us directly. Please note that our team responds during European business hours (Monday to Friday).

Direct contact

For any urgent question regarding your request, write to us with the subject line "Patient request — follow-up".

Email our team
Your data is processed by GASTER Technology Limited (Malta) in accordance with the GDPR. Where a local distribution partner is in place in your country (e.g. Lipoline in France), your contact details may be forwarded to that partner under a GDPR-compliant subcontracting agreement. You may exercise your rights of access, rectification, objection and erasure at any time by contacting us. For more details, see our privacy policy.